The setup is split into two parts: the (installation) and the Customer Side (connection). 1. Technician Side Setup
The customer must run this module with .
Identify your use case:
Within seconds, the remote USB device will appear on the technician’s console as if it were plugged directly into your laptop. You can now use it with any local software.
The technician installs the full "Technician Edition" setup. Once launched, the software provides a unique Technician ID