Epson-xxx.dmg ((new)) -

macOS defaulted to the generic driver. Solution: Delete the printer from Printers & Scanners. Re-add it, but this time manually select the "Software" dropdown and pick the exact driver that matches the xxx in your epson-xxx.dmg file.

If you don’t know your model, check:

If your Mac blocks the installation, go to and click Open Anyway . epson-xxx.dmg

Inside the new window that appears, double-click the .pkg or installer icon. macOS defaulted to the generic driver

Even with the correct file, things can go wrong. epson-xxx.dmg

Search for your specific printer model (e.g., "Epson EcoTank ET-2800").

If your file lacks a model number or specific identifier, do not run it. Redownload the driver directly from the Epson Support Site by inputting your specific printer model.