The PS4’s internal database tracks where every game file lives. If this database gets scrambled due to a sudden power loss or improper shutdown, the PS4 cannot "get info" on the DPI.
Check that the IP address listed in the DPI software on your PC matches your computer's current local IP. dpi get info error ps4
If your console is stuck in a loop or showing corrupted data errors, this guide walk you through the manual update process in Safe Mode: The PS4’s internal database tracks where every game
If the database is fine, the digital handshake between your console and Sony might be broken. If your console is stuck in a loop
: Enter Safe Mode by holding the power button until you hear two beeps. Connect your controller via USB and select Option 5: Rebuild Database . This can fix issues caused by corrupted data.
Connect your controller via USB and select .