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: If you recently upgraded your OS, you may need specifically version 8.15 or later of the driver to resolve recognition issues. For some older software versions, version 8.15 is explicitly recommended as newer drivers may have removed necessary components. Troubleshooting Additional Errors

Visit the Optitex Help Center or the Thales Sentinel Support page to find the "Sentinel HASP/LDK Windows GUI Run-time Installer".

Navigate to to check the driver version or Sentinel Keys to see if your hardware is recognized.