Dutch Bros Employee Handbook Top -

If you find a replacement for your shift (from another stand or a trained Broista) and get manager approval, you receive 0 points for the absence.

Dutch Bros emphasizes a "culture of love" in all customer and teammate interactions. dutch bros employee handbook top

"I promise to serve with speed, love, and humility. I will leave my baggage in the back room. I will celebrate my customer’s wins as if they were my own. I will not let a line stall or a smile fade. I am the heartbeat of the brand." If you find a replacement for your shift

This article summarizes the most important sections employees should know in a Dutch Bros employee handbook and offers practical tips for new hires and shift leads. It focuses on policies, culture, customer service standards, safety, and career growth—areas that typically appear in quick-service coffee-chain handbooks. I will leave my baggage in the back room

After one year of service (averaging at least 15 hours/week), employees can access up to $5,250/year for education.

Here is a full analytical paper regarding the "Top" components of the Dutch Bros employee structure.