If your MPIN is locked after three incorrect attempts, it may unlock automatically after To unblock it immediately, use the "Forgot MPIN" option on the login screen and reset it. Account Freeze (Compliance/KYC): Log in and visit the '811' section
If your account is blocked due to "Due Diligence" or incomplete KYC:
Alternatively, use the feature to have an executive visit your home for biometric verification. Reset Digital Credentials :
Issues such as outdated PAN/Aadhaar details or instructions from regulatory authorities can lead to a freeze. Contact Details for Assistance