To download your TSplus license file ( .lic ), you must typically follow the offline activation procedure or access the legacy portal . Modern TSplus versions (v12 and later) use an Online Activation Key for automated licensing, but .lic files remain essential for offline servers and older "Legacy" versions. 1. Retrieve Your Activation Key Before downloading any files, you need your unique Activation Key from the TSplus Licensing Portal : Log In : Enter the Email Address and Order Number provided during purchase. Locate Key : Your activation key (formatted as XXXX-XXXX-XXXX-XXXX ) will be displayed at the top of your customer dashboard. 2. Generate and Download the .lic File (Offline Method) If your server lacks internet access, you must manually download the license file from a connected device: Get Request URL : On your offline TSplus server, open the Admin Tool , click the License tab, and select Activate your License . Copy URL : A popup will display a long URL containing your hardware details. Copy this URL. Access via Browser : Paste this URL into a browser on a computer with internet access. Validate & Download : Enter your Activation Key when prompted. Once validated, click the Download license file button to save the .lic file. 3. Downloading for Legacy Versions For older TSplus releases that specifically require a .lic file even for online setups: Log in to the TSplus Customer Portal . Navigate to your Orders or Licenses section. Click the Details button in the Actions column for the specific order. Use the Download license.lic link provided for legacy compatibility. 4. Applying the License File Once you have the .lic file: Activating Your TSplus License (Offline)
TSplus License Download: A Step-by-Step Guide TSplus (now branded under TSplus Remote Access , formerly Terminal Services Plus) is a remote access and application delivery solution. After purchasing a license or starting a trial, you must download and apply a .key or .lic license file to activate the software. Before You Download You will need:
Your TSplus customer account (email and password) The Order ID or Invoice ID (for paid licenses) Access to the TSplus Admin Tool on the target server
Step 1: Log into the TSplus Customer Portal tsplus license lic download
Go to https://www.tsplus.net/my-account/ Click Login and enter your credentials.
If you lost your password , use the “Forgot Password” link.
Step 2: Locate Your License Once logged in: To download your TSplus license file (
Navigate to “My Licenses” or “Downloads & Licenses” (depending on portal version). You will see a list of purchased or trial licenses. Find the correct license by:
Product name (Remote Access, Web Server, Load Balancer, etc.) Expiration date (trial licenses show remaining days)
Step 3: Download the License File (.key) Retrieve Your Activation Key Before downloading any files,
Next to the desired license, click the Download button (often a cloud or arrow icon). The file will be named like: TSplusRemoteAccess_XXXXX.key (Do not rename the file unless instructed.) Save it to an easily accessible location on the TSplus server machine (e.g., the desktop or C:\Program Files (x86)\TSplus\ ).
⚠️ Important : Download the license directly to the server where TSplus is installed. Moving the file later from another PC is possible but adds extra steps.