Mailbot

The Problem: An online shoe retailer received 500 emails daily asking, "Where is my order?" Their 10-person support team was overwhelmed.

Emotion detection is a game-changer. Mailbots can flag angry or urgent emails (e.g., "Your service is terrible, I want a refund NOW") and escalate them immediately to a human manager, while routing neutral queries (e.g., "How do I reset my password?") to a self-service knowledge base. mailbot

Scheduling delayed follow-ups (e.g., one week after a user's first login) and generating automated reports into PDFs using Option 3: Niche & Fun (Hardware Hack) The Problem: An online shoe retailer received 500

def process_incoming(service): results = service.users().messages().list(userId='me', q='is:unread from:support@').execute() for msg in results.get('messages', []): text = get_email_body(service, msg['id']) if 'ticket #' in text.lower(): ticket_id = extract_ticket_id(text) create_zendesk_ticket(ticket_id, text) send_ack_reply(msg['id'], f'Ticket ticket_id received') Scheduling delayed follow-ups (e