If you still cannot find working software, the camera may be defective or require a from the manufacturer — which is rarely available publicly. In that case, a return or refund is the best path.

[SHARE] LC-AD11 Thermal Camera Software Download

Check your original packaging; many units include a small USB "key" or microSD card pre-loaded with the installation files. Key Features of the LC-AD11 Software

is part of the "ShortCam" ecosystem. You can generally find the necessary PC software and drivers through these verified portals: LaunchDigital / LINCSEEK: